Kiosk Design
Full Process Deck
Overview
Imagine you can order concessions right from your seat!
Background
This project explores a self-service kiosk experience for a movie theater in Rochester, NY, aimed at streamlining how guests access concessions. It considers multiple approaches to reduce wait times and enhance convenience, offering an improved experience for a diverse range of moviegoers.
Timeline
3 Months
Tools
- Figma
- After Effects
Deliverables
- User Flow Prototype
- Design System Breakdown
Opportunity
Moviegoers often miss parts of the film and disrupt others when they leave their seats to get concessions. This experience is especially limiting for individuals with mobility challenges, who may struggle to access food and beverages independently.
Solution
Allow customers to conveniently order concessions directly to their seats through an in-seat kiosk, creating an easy and accessible ordering experience without missing any part of the movie.
Goals
Prevent disturbing other moviegoers
Consider the attention span of the user
Ensure users stay informed with timely feedback
Convenient design flow that’s suitable for everyone
Research
CINEMARK
Rochester’s Tinseltown Theater
This location was chosen for its spacious seating and high foot traffic, making it an ideal environment to influence concession wait times and improve access to the moviegoing experience.
Hardware Options
iPad Square Stand
A familiar, accessible kiosk lets users scan snacks or order and pick up later, like at Tinseltown.
iPad Mini 8.3
Have the animals shown as “avatars” that the user can track the metrics of.
Design Process
Starting to Design
Workflow
Key
System Feedback
System Validation
Categories
User Action
User Text Entry
User Choice
Choices
Linear
Mockup Testing
Mid-Fidelity Wireframes
Style
Influenced by Cinemark and Netflix’s current branding, the style features clean, minimal animations designed to capture the user’s attention. A dark mode interface minimizes distractions for other moviegoers, while red accents highlight key visual elements and reinforce Cinemark’s signature brand identity.
Clean
Subtle
Direct
Final Solution
Still Screens & Prototype
Lessons Learned
Plan carefully before diving into design
Break complex tasks into manageable steps
A structured process leads to more thoughtful solutions
View More Projects
Let’s get connected!
Kiosk Design
Full Process Deck
Overview
Imagine you can order concessions right from your seat!
Background
This project explores a self-service kiosk experience for a movie theater in Rochester, NY, aimed at streamlining how guests access concessions. It considers multiple approaches to reduce wait times and enhance convenience, offering an improved experience for a diverse range of moviegoers.
Timeline
3 Months
Tools
- Figma
- After Effects
Deliverables
- User Flow Prototype
- Design System Breakdown
Opportunity
Moviegoers often miss parts of the film and disrupt others when they leave their seats to get concessions. This experience is especially limiting for individuals with mobility challenges, who may struggle to access food and beverages independently.
Solution
Allow customers to conveniently order concessions directly to their seats through an in-seat kiosk, creating an easy and accessible ordering experience without missing any part of the movie.
Goals
Prevent disturbing other moviegoers
Consider the attention span of the user
Ensure users stay informed with timely feedback
Convenient design flow that’s suitable for everyone
Research
CINEMARK
Rochester’s Tinseltown Theater
This location was chosen for its spacious seating and high foot traffic, making it an ideal environment to influence concession wait times and improve access to the moviegoing experience.
Hardware Options
iPad Square Stand
A familiar, accessible kiosk lets users scan snacks or order and pick up later, like at Tinseltown.
iPad Mini 8.3
Have the animals shown as “avatars” that the user can track the metrics of.
Design Process
Starting to Design
Workflow
Key
System Feedback
System Validation
Categories
User Action
User Text Entry
User Choice
Choices
Linear
Mockup Testing
Mid-Fidelity Wireframes
Style
Influenced by Cinemark and Netflix’s current branding, the style features clean, minimal animations designed to capture the user’s attention. A dark mode interface minimizes distractions for other moviegoers, while red accents highlight key visual elements and reinforce Cinemark’s signature brand identity.
Clean
Subtle
Direct
Final Solution
Still Screens & Prototype
Lessons Learned
Plan carefully before diving into design
Break complex tasks into manageable steps
A structured process leads to more thoughtful solutions
View More Projects
Let’s get connected!
Kiosk Design
Full Process Deck
Overview
Imagine you can order concessions right from your seat!
Background
This project explores a self-service kiosk experience for a movie theater in Rochester, NY, aimed at streamlining how guests access concessions. It considers multiple approaches to reduce wait times and enhance convenience, offering an improved experience for a diverse range of moviegoers.
Timeline
3 Months
Tools
- Figma
- After Effects
Deliverables
- User Flow Prototype
- Design System Breakdown
Opportunity
Moviegoers often miss parts of the film and disrupt others when they leave their seats to get concessions. This experience is especially limiting for individuals with mobility challenges, who may struggle to access food and beverages independently.
Solution
Allow customers to conveniently order concessions directly to their seats through an in-seat kiosk, creating an easy and accessible ordering experience without missing any part of the movie.
Goals
Prevent disturbing other moviegoers
Consider the attention span of the user
Ensure users stay informed with timely feedback
Convenient design flow that’s suitable for everyone
Research
CINEMARK
Rochester’s Tinseltown Theater
This location was chosen for its spacious seating and high foot traffic, making it an ideal environment to influence concession wait times and improve access to the moviegoing experience.
Hardware Options
iPad Square Stand
A familiar, accessible kiosk lets users scan snacks or order and pick up later, like at Tinseltown.
iPad Mini 8.3
Have the animals shown as “avatars” that the user can track the metrics of.
Design Process
Starting to Design
Workflow
Key
System Feedback
System Validation
Categories
User Action
User Text Entry
User Choice
Choices
Linear
Mockup Testing
Mid-Fidelity Wireframes
Style
Influenced by Cinemark and Netflix’s current branding, the style features clean, minimal animations designed to capture the user’s attention. A dark mode interface minimizes distractions for other moviegoers, while red accents highlight key visual elements and reinforce Cinemark’s signature brand identity.
Clean
Subtle
Direct
Final Solution
Still Screens & Prototype
Lessons Learned
Plan carefully before diving into design
Break complex tasks into manageable steps
A structured process leads to more thoughtful solutions
View More Projects
Let’s get connected!